Privacy Policy For Facebook Lead Advertisements

Effective Date: June 1, 2026

This Privacy Policy explains how The Clean Up Folks collects, uses, and protects your information when you interact with our Facebook Lead Advertisements ("Lead Ads") for our carpet cleaning services.

1. Information We Collect

When you fill out a form on our Facebook Lead Ads, you voluntarily provide us with personal information. This may include:

  • Full name

  • Email address

  • Phone number

  • Postal code or service address

  • Room count or specific cleaning needs you select

2. How We Use Your Information

We use the information collected through Facebook Lead Ads to:

  • Provide you with accurate carpet, rug, or upholstery cleaning quotes.

  • Contact you to schedule service appointments or answer inquiries.

  • Send you promotional offers or cleaning discounts (if you explicitly opted in).

  • Verify your service area eligibility.

  • To see I can do the job

  • To analyze our ads performance and see how to improve the ad

3. SMS and Text Messaging Communications

If you provide your mobile phone number on our lead form and opt in to receive text messages, you agree to receive SMS communications from us.

  • Usage: We use text messaging to send booking confirmations, appointment reminders, arrival notifications, and promotional cleaning offers.

  • Frequency: Message frequency varies based on your appointments and interactions.

  • Opt-Out: You can cancel the SMS service at any time by texting "STOP" to any message you receive.

  • Data Privacy: Your mobile phone number collected for SMS consent will not be shared, sold, or rented to third parties for marketing purposes.

4. Data Sharing and Disclosure

We respect your privacy and protect your data.

  • No Sale of Data: We do not sell, rent, or trade your personal information to third parties.

  • Service Providers: We may share your details with trusted software partners (such as our CRM, scheduling software, or SMS delivery platform) strictly to handle your booking and communications.

  • Legal Obligations: We will only disclose your information if required by law or to protect our business rights.

5. Data Retention

We keep your personal information for as long as 90 days or as long as necessary to provide our cleaning services, fulfill your requests, or comply with legal and tax obligations.

6. Your Rights and Choices

You have control over your data. You can:

  • Opt-Out: Unsubscribe from marketing communications at any time by replying "STOP" to text messages.

  • Access or Delete: Contact us at any time to request a copy of the information we have on file for you, or to request that we delete your data.

7. Meta (Facebook) Platform Notice

Meta Platforms, Inc. operates the system displaying our Lead Ads. Facebook applies its own data tracking and privacy rules. We recommend reviewing Meta's Privacy Policy to see how they manage data on their platform.

8. Advertising

We advertise with Facebook based on interests and possibly other options it gives us, but we do not sell your information.

9. Legal Requests

For any Legal Requests please contact me at daniel@thecleanupfolks.com.

10. Changes to Privacy Policy

The most up to date privacy policy will be found on the website: www.thecleanupfolks.com. Near the top of the privacy policy will be the “Effective Date”,  this is also when the privacy policy was last updated. 

11. Contact Us

If you have questions about this policy or want to update your information, please contact us at: